Support Session Guidelines

We don’t like to impose rules, however, to keep everyone safe please read over the policies below.

Session Privacy, Trust, and Behavior

To keep everyone feeling safe, here is a list of our general, but important, policies.

• Anything shared in the video support group session stays there! Just as in our closed online support groups, we trust that you will follow this strict rule. No sharing of private discussions outside of the support session.
• When sharing, we ask you to be mindful of time so everyone has a chance to share.
• If you have something to add to the discussion, we ask that you do not interrupt while someone is speaking. The hosts will announce at the start of the session how each session will run.
• Anything shared should be audience-appropriate. We will not tolerate hate speech, bullying, inappropriate comments, or the promotion of any outside services, products, websites, or other online links that are not related to our discussions.

When discussing COVID-19 . . .

When discussing COVID-19, to keep all of our members safe and comfortable, and to protect the integrity of the conversation, we will continue to enforce the rules we put in place below. We will have a no-tolerance policy for these rules and thankfully have not had to use them. We will give one warning and then will ask you to leave the session if you will not comply. We are not equipped to answer the questions about science or conspiracies, and therefore we must ask that they are left at the door.

We will NOT have or provide:

• A debate about science;
• A political discussion;
• A conversation about conspiracy theories;
• Medical advice (beyond what is listed as criteria to call your doctor).

What we hope this video support session will be:

• A safe space to voice your experiences and ask questions among similarly situated people who understand;
• A place to get ideas for staying sane while practicing social distancing, isolation, or quarantine;
• A chance to get ideas for staying safe if you must continue participating in the outside world;
• An opportunity to see that you are not alone.

The views and opinions of session Hosts, Co-hosts, and Volunteers are not that of Myositis Support and Understanding (MSU). 

How do I join video support sessions?

Zoom is available for almost all devices including computers, laptops, smartphones, and tablets.

To install Zoom on a computer/laptop: Visit the Downloads page on Zoom’s website and download/install the Zoom Client for Meetings.

To install Zoom on a device: Visit your App store and search for Zoom and install.

Then, visit our Events Calendar and register for the monthly support sessions that interest you.

If you need additional help, we have Zoom help documents with more detail.

Why do I have to register?

Because of security concerns and to ensure we are able to better provide a safe space and control who joins the sessions we require registration. Register once to attend this monthly session. After registration, you will receive an email with the details to join on Zoom, which also includes a link to add it to your calendar.