Video Chat Help

Video Chat Help

Steps to sign up and register for video chats

Hover over each box below for more details and links.

Step 1

Register for the video chat for which you wish to attend. You must register as there is a password you will need to enter the video chat session.

Register for a Video Chat session

Once registered, you will receive an email from us with a special link and a password. Be sure to save the email so you have it to enter the video chat.

Step 2

Once registered, please check your email. The email will come from, so be sure to add it to your contact list.

Check your email

If you don't receive the email within a few hours after registration, please be sure to check your spam/junk folders. Let us know if you can't find it and we will try to send it again.

Step 3

Download the free software for There is software available for Windows, Mac, OS, and Android.

Download software

If you are joining us via smartphone or tablet device, download the app and install, set up your account, and you are ready to go!

Once registered, and prior to the scheduled video chat:

  1. Visit or, if using a mobile device, search your app store for the Zoom app.
  2. Download and install the free Zoom Client for Meetings software (blue button at the top).
    1. You will be presented with a few options on the download page. Choose the appropriate one, usually the one titled above, for you. The installation process may take up to 15 minutes depending on your internet connection.

Be sure to check your email’s spam folder for the custom link and password needed to enter the video chat. 

Add to your contacts and mark as a safe sender.

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Hi, this may be interesting to you: Video Chat Help! The link is included below: --- Myositis Support and Understanding is a 501(c)3 nonprofit organization.